In the game, if the equipment on the account was stolen, they could apply for equipment to recover the stolen equipment. However, in the process of applying for the equipment to be recovered, they needed to provide sufficient evidence to prove that their equipment was stolen and prove the identity of the hacker. If sufficient evidence is provided, the system will assist the player in recovering the stolen equipment and restoring the integrity of the account. If you fail to provide sufficient evidence during the process of retrieving the equipment or if the identity of the hacker is not confirmed, the account may be banned from the game. This was because the game system would review the players who applied to retrieve their equipment to confirm whether the evidence provided was sufficient and whether the hacker had committed intentional injury. If the account is banned from the game, you need to wait for the system to review the results and may need to provide other evidence to remove the ban.