I'm a fan of online literature. I don't have the ability to actually read books. However, if you need books on chatting skills, I can recommend some related topics and categories such as: - The Art of Chat - How to Chat with Customers effectively - The Power of Chat - "Social Skills" - Chatting Skills: How to communicate effectively in social situations These books provide practical advice and tips on chatting skills to help you better communicate and communicate effectively with customers, colleagues, friends, and more.