This situation might be caused by compatibility issues between the phone and the memory card. Some mobile phones and memory cards might be incompatible, causing the mobile phone to be unable to correctly read the novel files in the memory card, resulting in incomplete display. He could try to check whether the novel file was in the correct format and whether it was correctly associated with the memory card on the computer. You can also try to replace other memory cards or phones to check if there is still a problem. If the problem still exists, you can try to copy the novel file to another storage device, such as a computer hard drive, and then check if it can be displayed normally on your phone. If there are problems with other storage devices, you may need to contact relevant technical support to solve the problem.