Hello, I'm sorry to have caused you confusion. If you encounter a problem with the prompt "Please use a template that supports Jacky" on the novel website, it might be because the template you are using does not match the format supported by the website. To solve this problem, you can try the following methods: 1 Confirm which version of the novel website template you are using and check if it supports the Jacky format. Some templates may only support certain format. You need to confirm. 2 You can try using a template that supports the Jacki format. You can search for some free templates online or buy some novel website templates that support the Jacky format. 3 If you have already purchased the template and confirmed that it supports the Jacky format but still encounter a problem, you can contact the website customer service to report your problem and ask if they have a solution. I hope these methods can help you solve the problem.