There were many books on chatting skills that could be used as a reference for the following suggestions: 1 The Art of Chat-Steve McGrath: This book covers the basic skills and strategies of chatting and how to build relationships and obtain information through chatting. 2. Chat: How to Communicate with People Efficiently-David Zach: This book delves into the nature and techniques of chatting and provides practical communication techniques and strategies to help readers improve their communication efficiency. 3 " Social Psychology "-Richard Stockman: This book introduced the basic theories and research of social psychology. It explored the nature and laws of human social behavior and how to better understand and deal with social situations. 4 " Communicate effectively "-Marshall Brown: This book introduced the basic methods and skills of effective communication, including listening, expressing, feedback, etc., to help readers improve the efficiency and quality of communication. [Let's Chat!]: Joseph Stiglitz: This book is a practical guide to chatting. It provides a lot of examples and techniques to help readers learn how to better communicate and build relationships with others.